President Barack Obama January 31st, 2012
The White House
1600 Pennsylvania Avenue NW
Washington, DC 20500
Dear Honorable President Obama,
The Lobbyistsofficesofgrw.com is a registered federal lobbying in Los Angeles, California.
We are writing you today regarding the number of complaints we have received from Netspend, Inc. customers regarding the federal issues of Netspend, Inc. wire fraud, U.S. Treasury & Social Security fraud by the financial institution called Netspend, Inc. (NetSpend Corporation PO Box 2136,Austin, TX 78768-2136, phone number of 512-531-8200 but you must have an ext. number to get through, fax number of 855-439-6488 CEO is Dan Henry, President is Chuck Harris & the CFO is George Gresham)
Netspend accepts social security deposits for Americans around the country.
Specifically Netspend deposits their own money into the accounts of those receiving SSI or SSDI before the date that the SSI or SSDI is released by the U.S. Department of Treasury.
Additionally Netspend over has a system that keeps its customers calling and calling raking up 0.50 cent charges just checking the customer’s own account.
I spoke to a woman at the treasury department back in July of 2011 during the debt ceiling talks and she told me that the financial institution is not suppose to be doing this.
The treasury Department official also asked me what was the name of my financial institution.
I declined to give that name at that time.
But we are forced to write you today because on January 30, 2012we are still getting these complaints.
So the real question is, since the U.S. Treasury Department doesn’t send Social Security funds into a person’s account who has been awarded SSI, SSDI or both until the date the funds are due, then just whose SSI/SSDI money is going Netspend, Inc. customers accounts four to five days before the U.S. Treasury Department actually deposits the funds?
We contacted via email a Netspend, Inc representative, Umeka Taylor-Perkins via email (512-531-8713, direct number is disconneted- and no one answers the corporate number of 512-531-8200, but you cannot get through to the opeartor without a ext. number) she said this practice helps the customers get there money faster. We told Umeka taylor Perkins that it is against U.S. treasury Department & U.S. Social Security rules to deposit a customers SSI or SSDI before the actual date. She declined to comment further.
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Because Netspend has the customers financial data and their addresses many Netspend customers fear for their safety as well as their my fear that Netspend will retaliate against them for complaining by closing their accounts and deliberately losing their Social Security deposits for blowing the whistle and not giving them at least 30 days notice to find another financial institution.
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Our firm will be forwarding this letter to member of congress until justice is brought against Net spend on behalf of the Netspend customers that contacted us and those that haven’t.
We intend to follow this through legally and bring about a class action lawsuit against Netspend.
We are also reaching out to organizations like the ACLU and others to assist us in this class action lawsuit because we believe it is widespread throughout the United States with Netspend, Inc.